Barrier-Free Access for Community Members:

Regardless of income or payer source

Dignity and Respect:

Evidenced in all interactions and discussions with and about persons served

Focus is on the individual’s strengths, skills and abilities

An individual’s confidentiality is always protected, and information is shared only on a “need-to-know” basis

Person Served Directed:

Person-served involvement in assessment & treatment planning

The person served defines what their “good life” is

The person served works toward control of their life

Best Practice:

Evidence-based treatment modalities are used

Culturally and linguistically responsive service

Concurrent documentation is practiced

All assessments and treatment plans are up to date

Employees are afforded opportunities for training

Community Based:

Treatment in the least restrictive environment that meets the needs

Natural supports are developed and sustained

Family and friends are involved as allowed by the person served

The community must be educated regarding mental health and substance use issues as well as trauma informed care and over all wellness

Safe, affordable housing is essential to successful recovery

Employment is vital for the successful recovery of many people

Team Delivered:

All staff work together to support those served in achieving their goals

All staff treat co-workers with dignity and respect

Staff work toward problem-solving, not finger-pointing

“Outlier” opinion is valued and explored